Bella Booking vs Halaxy
Booking and payments, without the clinical PMS.
An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.
Quick facts at a glance
A side-by-side overview of key differences
Prices shown in USD unless marked A$
Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified September 2026.
Which is right for you?
An honest look at when each platform makes sense
Consider Bella Booking if...
- Memberships with recurring Stripe billing, for practices selling ongoing programmes rather than one-off consults
- Gift cards clients buy online as a present, and redeem at booking
- A loyalty programme, with your own earning rules and rewards
- Client reviews tied to a completed appointment, with AI moderation, published on your booking page
- Deposits set as a fixed amount or a percentage per service, with the cancellation policy that auto-refunds them
- SMS reminders included in the plan, 50 to 500 a month depending on plan, with top-up packs past that
- Find a time, gap-fill scoring and three schedule optimisation modes
- A waitlist that matches open slots automatically and notifies the team
- Service variants with client eligibility - different price and duration for a first visit versus a return
- Prerequisite services, so a treatment cannot be booked online before its consultation
- Native online booking analytics: traffic sources, drop-off and visit-to-booking conversion, with no Google Analytics setup
- A weekly AI business digest and an AI Assistant you can ask about your schedule, clients and revenue
- Afterpay and Clearpay on deposits, gift cards and packages
- Google Calendar two-way sync and an iCal feed included, not a paid subscription
- Dark mode, dyslexia-friendly fonts, colour themes and density settings
- Free onboarding on every plan, with free data migration on Starter and Professional
Consider Halaxy if...
- You claim through Medicare, DVA, NDIS, WorkCover or a private health fund
- Clinical notes, letters and e-prescribing need to live in the same system as the diary
- You want profession-specific clinical tools such as body charts and validated questionnaires
- Telehealth is part of how you see patients
- Software budget is the deciding factor - Halaxy's core is free and Bella's is not
We believe in helping you find the right fit, even if it's not us.
Detailed feature comparison
A comprehensive look at what each platform offers
Clinical & Claiming (where Halaxy is built to win)
Booking & Client Experience
Client Management
Payments & Commerce
Marketing & Communication
Platform & Support
Pricing breakdown
What you'll actually pay
Prices shown are starting prices. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.
Bella Booking
Solo (1 team): $25/month USD • Starter (1-3 team): $67/month USD • Professional (4+): $99/month USD
Halaxy
Additional costs to consider
- • Payment processing is 1.5% to 1.9% per transaction plus a 75c to $1 fee on the Silver and Bronze bands
- • SMS, one-off messages and a fax number run on pay-as-you-go credits at A$0.15 to A$0.22 each including GST
- • Funding body rebates (Medicare, DVA, ECLIPSE, TAC, HICAPS, WorkCover, Comcare, NDIS) are charged per claim in credits
- • E-scripts, telehealth, secure messaging and AI Scribe are credit-based add-ons
- • Two-way calendar sync, white label branding, e-script integrations, the Halaxy API and a dedicated practice phone number are paid subscriptions from 25 credits a month
Pricing information based on publicly available data as of September 2026. Visit each provider's website for current pricing.
What Halaxy does well
We believe in honest comparisons. Here's what Halaxy excels at:
- 1The core platform is genuinely free, with unlimited appointments, practitioners and locations
- 2Automated Medicare, DVA, NDIS, WorkCover, HICAPS, ECLIPSE, TAC and Comcare rebates
- 3700+ clinical tools and templates, built out per profession across 90+ professions
- 4Clinical notes with AI Scribe transcription and AI patient summaries
- 5E-scripts, secure messaging and telehealth available as add-ons in the same system
- 6A patient portal that carries intake forms, clinical notes and rehabilitation programmes
- 7Group appointments that bill different fees to different patients
- 8Free online bookings, embeddable on your own site, with a directory listing
- 924-hour phone and email support, Monday to Friday AEDT
- 10Melbourne-built since 2012, now used by 40,000+ practitioners in more than 70 countries
Halaxy might be better if...
We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:
- 1The core platform costs nothing, at any practice size
- 2Medicare, DVA, NDIS, WorkCover, HICAPS and ECLIPSE rebates - Bella has none of this and never will
- 3Clinical notes, 700+ clinical tools, AI Scribe, e-scripts and secure messaging
- 4A patient portal holding the clinical record, not just bookings and purchases
- 5Telehealth consultations, which Bella does not offer
Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.
Rated 5.0 on Capterra
“Try Bella, You Won't Regret It!”
“Great support for small business”
“User-friendly and reliable booking system with quick support”
Switching from Halaxy?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
How to switch from Halaxy
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Ask Halaxy to switch data export on
Full practice export is off until you request it. Email community@halaxy.com from the account owner's address and ask for data export to be enabled. Do this first, because everything below moves faster once it is on.
- 2
Export your practice data
Once it is enabled, go to Settings > General, and under Data Export click "Export your data now". Pick the data types you want, optionally set a date range, then click Export. The status shows Pending; when it reads Completed, click the download icon to get a zip.
- 3
Export your patient list as a CSV
On the sidebar, click Patients > Patient List. Use the Columns panel to switch on every field you want carried over (name, email, mobile, date of birth, address, tags), then use Export & Print > Export to CSV. The export only covers what is on screen, so set the list Height to Auto size and take 500 records at a time.
- 4
Capture your fees, packages and vouchers
Your fee list is exportable: open Finances > Fees and use Export & Print > Export to CSV (any Halaxy list exports this way). Send us that CSV, or a link to your Halaxy online booking page, and we will rebuild your services with prices and durations. List any unredeemed packages and voucher balances before you close the account. Bella has prepaid packages to recreate the packages in, and the Bella team imports vouchers as gift cards with their codes and remaining balances, but only if you have the list.
- 5
Export clinical records you need to keep
A patient's full clinical record exports one patient at a time: open the patient profile, click Clinical Notes, open any note, then Actions > Print clinical note, choose "All patient notes/files" and Export. The zip arrives under Actions > Download clinical notes.
- 6
Email everything to hello@bellabooking.com
Send the zip, the CSVs and your fee list from the email address on your Halaxy account. We validate, dedupe and import it for you, free on Starter and Professional, and we will re-run it if something is missing.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Two things to plan around. Full practice export is not self-serve: Halaxy's own help guide says to email community@halaxy.com and have the feature enabled for your account, and an account owner has to request it on a team member's behalf. And the patient list exports what is currently on screen, filters and columns included, capped at 500 records a page, so a large list comes out in batches. On the clinical side, Bella imports treatment and SOAP notes as timeline notes on the right client, dated to the appointment and credited to the practitioner who wrote them; completed forms, invoices and photos land as files on the client record. Bella is not a clinical charting system, so claiming history and anything you need in a clinical format should stay with your records archive or your next clinical system.
Official export documentation: Halaxy help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Sources: Information gathered from www.halaxy.com, support.halaxy.com. Last verified: September 2026.
Found an error? and we'll correct it promptly.
Important Notice
The information about Halaxy on this page is based on publicly available data as of September 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.
Always verify directly with Halaxy before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.