Booking Software for Laser & Skin Clinics

Manage laser treatments, skin consultations, and treatment packages with software built for clinics that run on precision scheduling.

Laser Clinic booking software

Laser and skin clinics operate differently from traditional salons. Treatment sessions have strict timing requirements, clients often need multi-session packages, and consent documentation is essential. Bella Booking handles the scheduling complexity of laser clinics - from initial consultations through multi-session treatment plans - while keeping your operations simple. The platform supports deposit collection to protect against no-shows on high-value treatments, digital consent forms with electronic signatures, and automated reminders that reduce missed appointments. Whether you run an IPL clinic, laser hair removal studio, or full-service skin clinic, the system adapts to your treatment protocols.

What owners say

From businesses like yours

โ€œThe supportive & flexible system we have been asking forโ€

Lisa F. ยท Owner ยท Verified on Capterra

Common Challenges

Challenges laser clinic businesses face

Multi-session treatment scheduling

Laser treatments require precise intervals between sessions - 4 weeks for IPL, 6 weeks for laser hair removal. Tracking where each client is in their treatment plan across dozens of active clients is error-prone without a system.

High-value no-shows

A missed laser appointment at $200+ per session is expensive. Without deposits and automated reminders, no-shows directly impact revenue on treatments that could have been booked by someone else.

Consent and compliance documentation

Every laser treatment requires signed consent forms, patch test records, and treatment notes. Paper forms get lost, filing takes time, and finding a specific form during an audit is stressful.

Equipment scheduling conflicts

When multiple practitioners share laser devices, double-booking a machine means cancelling a client. You need visibility across both practitioner and equipment availability.

Features

Tools for your laser clinic business

Designed to address the specific needs of laser clinic businesses.

24/7 Online booking

Clients book laser treatments online anytime. Show available slots based on practitioner availability and treatment duration.

Deposits & No-Show Protection

Require deposits on high-value laser treatments. Set as fixed amounts or percentages. Cancellation policies with automatic refund processing.

Digital Consent Forms

Create treatment-specific consent forms with electronic signatures. Auto-send before appointments. Submissions stored against client profiles and appointments.

Prepaid Treatment Packages

Sell multi-session packages (e.g., 6-session laser hair removal) at package rates. Track remaining sessions per client. Packages can be purchased online.

Client Treatment History

Full treatment history per client including appointment notes, form submissions, photos, and payment records. Know exactly where each client is in their treatment plan.

Photo and PDF Annotation

Mark up treatment photos - pen, shapes, arrows, and text - to map treated areas, grid sections, or skin response between sessions. Saves as an annotated copy beside the original, so your unmarked reference photo is always preserved. You can also mark up PDFs from the client or appointment Files tab and save a separate PDF copy.

Automated SMS & Email Reminders

Reduce missed appointments with customisable reminders. Include confirmation links so clients can confirm or reschedule with one tap.

Service Variants & Pricing Tiers

Set different prices by treatment area (e.g., upper lip vs full legs) or practitioner seniority. One service, multiple pricing options.

Performance Reports

Track revenue by treatment type, practitioner productivity, package redemption rates, and cancellation analysis. 32 detailed reports.

Memberships

Offer monthly laser treatment subscriptions with automatic Stripe billing. Clients subscribe online and manage their membership through the self-service portal.

Schedule Optimisation

Three scheduling modes for online booking - Show All, Reduce Gaps, or Eliminate Gaps. Minimise dead time between treatments.

Two-Way SMS Messaging

A dedicated phone number for your clinic. Send and receive messages, handle appointment queries, and send targeted campaigns for treatment promotions.

AI Business Insights

Weekly AI digest analyses clinic performance and recommends actions. Ask the AI assistant about your schedule, revenue trends, or client behaviour.

Gift cards

Sell digital gift cards for laser treatments. Amount-based or service-based. Clients view balances and redeem when booking online.

Cancellation Policies

Set notice periods and fees appropriate for high-value treatments. Automatic refund processing via Stripe when clients cancel within policy.

Client Reviews

Collect verified reviews after treatments with AI moderation. Display reviews with star ratings on your booking page to build trust.

How We Compare

Bella Booking vs popular laser clinic software

Feature-by-feature comparison of the tools that matter most for laser clinic businesses.

Included
Partial / Add-on
Not available
FeatureBellaFreshaTimelyClinikoPhorestKitomba
Digital consent forms
Included in Bella Booking. Professional plan, e-signatures, auto-send.
Included in Fresha.
Partial or add-on in Timely. Elevate plan and up.
Included in Cliniko. Built-in patient forms.
Included in Phorest.
Partial or add-on in Kitomba. Platinum/Diamond plans only.
Treatment packages
Included in Bella Booking. Prepaid session bundles, online purchase.
Included in Fresha.
Partial or add-on in Timely. In-salon only, not bookable online.
Not available in Cliniko.
Included in Phorest.
Not available in Kitomba.
Service variants
Included in Bella Booking. Multiple pricing options per service.
Partial or add-on in Fresha. Verify on fresha.com.
Partial or add-on in Timely. Verify on gettimely.com.
Partial or add-on in Cliniko. Verify on cliniko.com.
Partial or add-on in Phorest. Verify on phorest.com.
Not available in Kitomba.
Processing time
Included in Bella Booking. Bookable gap during processing.
Partial or add-on in Fresha. Basic gap between services.
Partial or add-on in Timely. Basic gap support.
Not available in Cliniko.
Partial or add-on in Phorest. Basic gap support.
Partial or add-on in Kitomba. Basic gap between services.
Buffer time
Included in Bella Booking. Configurable before/after per service.
Not available in Fresha.
Partial or add-on in Timely. Limited support.
Not available in Cliniko.
Partial or add-on in Phorest. Limited support.
Not available in Kitomba.
Client photo/document storage
Included in Bella Booking. Photos, PDFs, consent forms on profile.
Partial or add-on in Fresha. Limited file types.
Partial or add-on in Timely. Elevate plan and up.
Included in Cliniko. Full file storage.
Included in Phorest.
Not available in Kitomba.
Deposits
Included in Bella Booking. Fixed or percentage, per-service overrides.
Included in Fresha.
Included in Timely.
Not available in Cliniko.
Included in Phorest. Credit card secured bookings.
Included in Kitomba.
Automated reminders
Included in Bella Booking. 50-500 SMS credits/month included.
Included in Fresha. 20 free, then extra charge.
Included in Timely. Included per staff (100-350/staff).
Included in Cliniko. SMS credits extra.
Included in Phorest. 12c or 8.5c per message.
Included in Kitomba. Extra cost per message.
Online booking
Included in Bella Booking. Branded booking page, 24/7.
Included in Fresha.
Included in Timely.
Included in Cliniko.
Included in Phorest.
Included in Kitomba.
Memberships
Included in Bella Booking. Professional plan.
Partial or add-on in Fresha. No client self-service portal.
Not available in Timely.
Not available in Cliniko.
Partial or add-on in Phorest. Add-on cost.
Partial or add-on in Kitomba. Via third-party Salon Pay.
Afterpay
Included in Bella Booking.
Not available in Fresha.
Included in Timely. Afterpay and Laybuy.
Not available in Cliniko.
Included in Phorest. Affirm.
Included in Kitomba. Via KitombaPay.
AI assistant
Included in Bella Booking. Business insights and recommendations.
Not available in Fresha. No owner assistant. AI Concierge add-on answers client calls and messages.
Not available in Timely.
Not available in Cliniko.
Not available in Phorest. Insights AI listed as coming later this year. Front Desk AI add-on answers client texts.
Not available in Kitomba.

Feature data verified from official competitor websites.

Run Your Laser Clinic with Confidence

Laser clinics using Bella Booking can protect revenue with deposits on high-value treatments, maintain compliance with digital consent forms, and reduce no-shows with automated reminders. The platform handles the scheduling complexity of multi-session treatment plans so you can focus on delivering results for your clients.

A laser clinic with 4 practitioners pays just $99/month on the Professional plan.

See full pricing
Laser Clinic benefit

FAQ

Frequently asked questions

Can I sell multi-session laser packages?

Yes. Create prepaid packages with a set number of sessions at a discounted rate. Clients can purchase packages online. Each redemption is tracked, and you can see remaining sessions per client at a glance.

How do consent forms work for laser treatments?

Create treatment-specific consent forms using the form builder with electronic signature fields. Link forms to services so they auto-send when appointments are confirmed. Submissions are stored against both the client profile and the specific appointment.

Can I require deposits for laser treatments?

Yes. On all plans, set deposit requirements as a fixed amount or percentage of the treatment price. Deposits are collected through Stripe when clients book online. Cancellation policies with notice periods and fees are fully configurable.

How do I set different prices for different treatment areas?

Use service variants to create multiple pricing options under one service. For example, "Laser Hair Removal" can have variants for Upper Lip ($80), Underarms ($120), Full Legs ($350), etc. Clients select their area when booking. A variant can also have its own available times, so a treatment that only runs while two team members are on site is offered online only in those hours, without becoming a separate service.

Can clients book consultations before treatments?

Yes - and you can enforce it. Create a consultation service with its own duration, pricing (or free), and availability, then set it as a prerequisite on the treatment so clients cannot book that treatment online until the consult is Completed (marked Completed) or Booked (an upcoming consult counts - including booking both in the same cart). Locked treatments stay visible with a clear path to book the consult; your team can still override from the dashboard. Link a consultation intake form to auto-send before the appointment so clients arrive with completed paperwork.

Is there a way to track where clients are in their treatment plan?

Client profiles show full appointment history with treatment notes. If using prepaid packages, remaining session counts are tracked automatically. Appointment notes let practitioners document settings, reactions, and progress between sessions.

Can I annotate treatment photos?

Yes. Open any client or appointment photo and mark it up with pen, shapes, arrows, and text, choosing the colour and stroke width - useful for mapping treated areas or grid sections. Saving creates an annotated copy and leaves the original untouched, so you keep both the clean image and the marked-up version across a course. For a PDF, open Files and choose Annotate PDF; the marked document saves as a new PDF copy.

How do automated reminders reduce no-shows?

SMS and email reminders are sent before appointments with configurable timing. Clients receive a confirmation link to confirm, reschedule, or cancel. Combined with deposits, this significantly reduces missed appointments on high-value laser treatments.

Can I manage multiple practitioners and treatment rooms?

Yes. Each practitioner has their own schedule, availability, and service assignments. The multi-location feature supports clinics with multiple sites, each with independent schedules and booking pages.

What reporting is available for laser clinics?

32 reports covering revenue by service type, practitioner productivity, appointment utilisation, cancellation analysis, package redemption rates, and client retention. Export data for accounting or business planning.

Does Bella Booking integrate with payment providers?

Payments are processed through Stripe, supporting credit/debit cards, Apple Pay, Google Pay, and Afterpay. Deposits, package purchases, gift cards, and membership billing all go through Stripe with funds deposited directly to your connected account.

Can I offer membership plans for regular laser clients?

Yes. Create recurring membership plans with automatic Stripe billing - for example, a monthly laser maintenance plan with included sessions or percentage discounts. Clients subscribe online and manage their membership through the self-service portal.

Is Bella Booking suitable for IPL clinics?

Yes. The platform works for any clinic offering laser or IPL treatments. The features - consent forms, treatment packages, deposit collection, service variants by treatment area, and detailed client history - are designed for the precision scheduling that laser and IPL clinics require.

Does Bella Booking work for laser clinics outside Australia?

Yes. Bella Booking serves laser clinics worldwide. Pricing is in USD outside Australia and New Zealand, and support covers multiple timezones. Card payments cost Stripe's standard rate for your country plus Bella's 1% platform fee: in the US, 2.9% + US$0.30, so 3.9% + US$0.30 in total. Your prices, taxes and receipts follow your own country and currency.

Ready to improve your laser clinic business?

See how Bella Booking can help you manage your laser clinic business more efficiently.

View Pricing

Australian-made. Responsive support across multiple timezones.