Bella Booking
Bella Booking
vs
O
Ovatu

SMS included, priced in AUD, no per-seat maths.

An honest comparison to help you choose the right salon, spa or clinic software for your business — whatever its size.

Last updated: August 2026
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Quick facts at a glance

A side-by-side overview of key differences

Prices shown in USD

Feature
Bella Booking
Ovatu
Founded
2021
2010
Headquarters
Sydney, Australia
Sydney, Australia
Best for
Beauty, wellness and allied health businesses — solo practitioners to multi-location groups
Beauty and wellness — salons, hair studios, spas, aesthetic and medical-led clinics, yoga studios
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
$25
$25
6 team members
$79
$60
12 team members
$79You save
$102+$23/mo
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026. Bella Booking features updated April 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • SMS reminders included — 50 to 500 a month by plan, instead of US$0.04 for every message
  • Priced in AUD with GST included, not billed in USD at a moving exchange rate
  • One flat price for unlimited team members on Professional — no per-employee add-on
  • Memberships with recurring Stripe billing, included sessions and benefit tracking
  • Treatment plans published to the client's booking portal, built for clinics and med spas
  • Service bundles with sequential and parallel execution
  • Processing time — the team member is free while colour develops or a mask sets
  • AI Assistant and a weekly AI business digest
  • Incomplete booking recovery with automated follow-up
  • Find a Time wizard with gap-fill scoring, and three schedule optimisation modes
  • Family and dependent booking (children, partners, parents, pets)
  • Two-way SMS messaging on your own dedicated business number
  • Digital tipping so clients can tip team members after their appointment
  • Forms with signature capture, per-service auto-send and frequency control
  • Attendance tracking with a PIN time clock
  • 25+ reports with period-over-period comparison and CSV export
  • Native online booking analytics — traffic sources, drop-off and conversion, with no Google Analytics setup
  • Accessibility and personalisation: dark mode, dyslexia-friendly fonts, themes, density modes
  • Free data migration — as many times as you need it — and easy onboarding

Consider Ovatu if...

  • An integrated card terminal at the counter is your single biggest requirement
  • You want the lowest possible monthly price for a solo operator
  • You have a large reception or admin team who never need to be bookable
  • You want native Mac and Apple Watch apps as well as phone apps
  • Klarna specifically matters to your clients

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Ovatu
Online booking (24/7)
24/7 self-service
Branded booking mini-site plus an embeddable widget
Reserve with Google
Clients book straight from Google Search and Maps
Waitlist management
Included on the base Neat plan
Service bundles (sequential & parallel)
Sequential and parallel execution, flexible pricing (total price, discount %, free), show savings
Not in Ovatu's published feature set
Processing time (bookable gap)
Bookable gap — client stays, team member free for other appointments
Not in Ovatu's published feature set
Incomplete booking recovery
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action
Not in Ovatu's published feature set
Schedule optimisation
3 modes: Show All, Reduce Gaps, Eliminate Gaps — per location
Not in Ovatu's published feature set
Find a Time wizard
Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit)
Not in Ovatu's published feature set
Resource management (rooms, equipment)
Capacity controls, auto-assignment, scheduler resource view
Bookable resources alongside employees

Client Management

Feature
Bella Booking
Ovatu
Client CRM
Profiles, history, notes, documents
Client records, notes and custom fields
Digital forms (intake, consent)Ovatu reviewers on Capterra describe the form builder as limited on layout, with no client reference-photo field. Bella forms include signature capture, per-service auto-send and frequency control.
Form builder with 8 field types including signatures, auto-send before appointments
Drag-and-drop form builder — Loaded plan only
Client document storage
PDF, DOC, images incl. HEIC & TIFF (20MB max)
Photos and files against the customer file
Treatment plans
Living, phased plans on the client record — recommended services & homecare, published to the client portal to book & buy from, updated each visit
Not in Ovatu's published feature set
Family/dependent booking
Book for children, partners, parents, pets, and more
Not in Ovatu's published feature set
Client reviews
Verified appointments, AI moderation, Professional plan
Customer reviews included on the base Neat plan
Loyalty programme
Professional plan
Loaded plan only

Team Management

Feature
Bella Booking
Ovatu
Team scheduling / rostering
1 for solo, up to 3 for starter, unlimited for professional
Shifts, leave and a monthly roster view
Role permissions
4 customisable roles, 50+ granular permissions across 19+ modules
Per-employee logins with roles (Ovatu Next)
Unlimited non-bookable admin users
Every user counts toward the plan's team member limit
Only bookable employees are charged
Commission tracking
Not in Ovatu's published feature set
Attendance tracking (time clock)
Time clock with PIN, Professional plan
Not in Ovatu's published feature set
Calendar sync (Google/Apple/Outlook)
iCal feed per team member
Per-employee sync to Google, Apple and Outlook

Payments & POS

Feature
Bella Booking
Ovatu
Online payments
All plans, via Stripe. Optional fee passing to clients
Stripe, Square or PayPal
In-person card terminals (EFTPOS)Ovatu genuinely wins here. Bella has no integrated card terminal today — checkout records cash, manual card and Card on File, with terminal integrations on the roadmap. If tapping a card into an integrated EFTPOS terminal matters more than anything else on this page, Ovatu does it and we do not.
Software-based checkout — cash, card, or Card on File (charge saved cards via Stripe); no integrated card reader
Tyro, SumUp, Zettle, Square and PaymentSense terminal integrations
Point of sale
Built-in checkout with split payments, retail products and refunds
Included on the base Neat plan
Deposit collectionOvatu reviewers report deposits cannot be requested against a whole treatment package, only single services.
Fixed amount or percentage
Deposits and payments at online booking
Saved cards / Card on File
Clients save cards; staff charge via Card on File at checkout
Not in Ovatu's published feature set
Gift cards
Digital gift cards, both amount-based and service-based, with Stripe payment (Professional plan)
Sold online with scheduled delivery — Loaded plan
Prepaid packages
Session bundles with online purchase, online redemption, auto-apply at checkout
"Passes" — blocks of sessions with usage limits or expiry — Loaded plan
Memberships & subscriptions
Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume
Prepaid Passes only — no recurring auto-billed membership documented
Afterpay / Buy Now Pay Later
Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK)
Afterpay, Clearpay and Klarna via the connected processor
Digital tipping
Clients tip team members after appointments via Stripe (Professional plan, via the review-and-tip flow)
Not in Ovatu's published feature set

Marketing & Communication

Feature
Bella Booking
Ovatu
SMS remindersBella includes 50–500 messages a month depending on plan. Ovatu meters every message. For a salon sending two reminders per appointment, that difference shows up every month.
50-500/month included
Pay as you go at US$0.04 per message — no allowance on any plan
Email confirmations & reminders
Not separately metered
Marketing campaigns
SMS and email campaigns with audience filtering (incl. birthdays this month/week) and scheduling (Messages Plus add-on)
SMS and email campaigns, rebooking nudges, review requests — Loaded plan
Email marketing campaigns
Email campaigns with audience filters, branded composer or your own HTML (paste a Canva Email design), open/click tracking — unlimited within Messages Plus (fair use)
Loaded plan; Mailchimp and SendPulse integrations available
Two-way SMS messaging
Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on)
Not in Ovatu's published feature set
Dedicated business phone number
Own local business number — clients see your number, not a platform number (Messages Plus add-on)
Not in Ovatu's published feature set

Business Management

Feature
Bella Booking
Ovatu
Product inventory & retail
Inventory control — Loaded plan
Supplier management
Not in Ovatu's published feature set
Reporting & analytics
core reports all plans; 25+ total with advanced reports on Professional; custom reports upon request (Professional)
Reporting included; Capterra reviewers describe it as thin for bookkeeping
Online booking analytics
Native: traffic sources, drop-off funnel & visit-to-booking conversion — all plans, no Google Analytics
Google Analytics integration rather than native booking analytics

AI & Intelligence

Feature
Bella Booking
Ovatu
AI Assistant
All plans
Not in Ovatu's published feature set
AI business digest
Weekly AI-generated performance summary with actionable insights
Not in Ovatu's published feature set
Command palette (global search)
Cmd+K global search and navigation
Not in Ovatu's published feature set

Platform & Support

Feature
Bella Booking
Ovatu
Cloud-based
Mobile & desktop apps
PWA — installable on mobile
iOS, Android, Mac and Apple Watch apps
Australian support team
Sydney-based, global support
Sydney-based company
Free data migration
Ovatu imports your files for you, but only once per account and it cannot be reversed
Bulk data export
CSV export across clients, appointments, sales and 25+ reports
Customer list and sales CSV exports; no bulk appointment export tool is documented
Accessibility & personalisation
Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode
Not in Ovatu's published feature set

Pricing breakdown

What you'll actually pay

Prices shown are starting prices. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)$25
6 team members$79
12 team members$79
Commission on bookings0%
Payment processing (when used)
3.9% + $0.302.9% + $0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): $25/month USD • Starter (1-3 team): $47/month USD • Professional (4+): $79/month USD

Ovatu

Solo (1 team member)$25
6 team members$60
12 team members$102
Pricing modelNeat $25/mo or Loaded $38/mo, plus a per-extra-employee charge
Commission0%
Payment processing (when used)Your processor's rates — Stripe, Square, PayPal, SumUp, Zettle, Tyro or PaymentSense

Additional costs to consider

  • SMS is not included on any plan — US$0.04 per message, pay as you go
  • Every bookable employee beyond the first is +$7 (Neat) or +$10 (Loaded) per month
  • Forms, loyalty, campaigns, gift cards, promo codes and inventory need the Loaded plan

Pricing information based on publicly available data as of August 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different team sizes

Note: how team member limits work

Plan limits count the active team members on your Bella team roster. The comparisons in this table assume everyone listed is on the plan.

Team SizeBella BookingOvatuSavings with Bella
1 person
$25/mo(Solo)
$25/mo

$25 (Neat, first employee included)

Same price
3 people
$47/mo(Starter)
$39/mo

$25 + 2 × $7 = $39 (Neat)

$8/mo more
6 people
$79/mo(Professional)
$60/mo

$25 + 5 × $7 = $60 (Neat)

$19/mo more
12 people
$79/mo(Professional)
$102/mo

$25 + 11 × $7 = $102 (Neat)

Save $23/mo

Annual savings with Bella Booking

For a team of 6-12 members

Up to $276

per year

Sources:

Bella Booking: Official pricing (Starter $47/mo, Professional $79/mo)

Ovatu: Official pricing page • Last verified: August 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Ovatu does well

We believe in honest comparisons. Here's what Ovatu excels at:

  • 1Genuinely low entry price — US$25/month includes POS, waitlist, reminders and reviews
  • 2Integrated EFTPOS terminals — Tyro, SumUp, Zettle, Square and PaymentSense
  • 3Wide buy-now-pay-later coverage: Afterpay, Clearpay and Klarna
  • 4Unlimited non-bookable admin and reception users at no extra cost
  • 5Australian company, founded 2010, operating in over 90 countries
  • 6Native iOS, Android, Mac and Apple Watch apps
  • 7Rated 4.8 out of 5 on Capterra across 144 reviews, with customer service rated 4.8
  • 8A person on their team does your data import for you rather than leaving you with a CSV tool
  • 9Per-customer GDPR data export, clearly documented

Ovatu might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Integrated EFTPOS card terminals (Tyro, SumUp, Zettle, Square, PaymentSense) — Bella has none yet
  • 2Cheaper for a solo operator who does not need SMS volume
  • 3Unlimited non-bookable admin and reception users at no extra cost
  • 4Klarna as a buy-now-pay-later option
  • 5Native Mac and Apple Watch apps

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

Streamlined patient booking with world-class support
Cass M., Beauty Therapist Capterra review
The supportive & flexible system we have been asking for
Lisa F., Owner Capterra review
Best Day Spa System Ever
Oreion M., Day Spa Owner Capterra review

Switching from Ovatu?

We make it easy. Free data migration included with every plan.

Free data migration
Personal onboarding help
No credit card required
Start free trial

See full switching guide from Ovatu

How to switch from Ovatu

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration with every plan.

Estimated time: Same business day once we receive your files
  1. 1

    Export your customer list

    Go to Customers, open the List view, and click Export as CSV at the bottom right. This gives you contact details for every client.

  2. 2

    Export your sales

    From Sales, use the CSV export to download your transaction history for your own records and for reconciling gift card and pass balances.

  3. 3

    Capture outstanding passes and gift cards

    List any unredeemed Passes and gift cards with their remaining balance and expiry before you close the account. Bella has prepaid packages and gift cards to recreate them in — but only if you have the list, so take it while you still have access.

  4. 4

    Capture your service menu and roster

    Screenshot or list your services with durations and prices, plus who performs what. A link to your Ovatu booking mini-site is enough for us to work from.

  5. 5

    Email everything to hello@bellabooking.com

    Send the CSVs, your pass and gift card list, and your service menu. We validate, dedupe and import it all for you — free with every plan, and we will re-run it if something is missing.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Ovatu documents a customer list CSV export and a sales CSV export, plus a per-customer GDPR export that emails you a zip of one client's profile, sales, forms, notes, photos, passes and gift cards. We could not find a documented bulk appointment-history export, so send us whatever you can pull and we will work from your booking page and screenshots for the rest. If you are still on Ovatu Classic rather than Ovatu Next, the menus differ slightly — send us a screenshot and we will point you to the right place.

Official export documentation: Ovatu help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from ovatu.com, help.ovatu.com, www.capterra.com. Last verified: August 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Ovatu on this page is based on publicly available data as of August 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Ovatu before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.