Switch to Bella Booking
Switching from Client Diary?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from Client Diary
- Prepaid packages - sell a course of six facials or ten laser sessions, redeemed automatically at checkout
- Memberships with recurring Stripe billing, included sessions and benefit tracking
- Treatment plans published to the client's booking portal, for clinics and med spas
- Proper refunds - full or partial, with a reason and an audit trail, instead of a negative-quantity workaround
- AI Assistant on every plan, plus a weekly AI business digest
- Client reviews with verified appointments and AI moderation
What you get with Bella Booking
Everything you need to run your business, included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
32 built-in reports with CSV export
How to switch from Client Diary
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Export your transaction data
Open the Reports menu, click Export Tools, choose your date range and press Export. The spreadsheet lands in your Downloads folder and covers your sales history.
- 2
Ask Client Diary for your client list
Client Diary documents a transaction export but not a client-list export. Contact their support and request a copy of your client records - it is your data. Send us whatever they provide.
- 3
List your outstanding vouchers, deposits and reward points
Note any unredeemed online vouchers, client account balances and reward point totals before you close the account. The Bella team imports the vouchers as gift cards with their codes and remaining balances, and Bella has client credit and a loyalty programme to recreate the rest in - but only if you have the list, so take it while you still have access.
- 4
Capture your service menu and stock list
Screenshot or export your services with prices and durations, plus your retail products with SKUs and barcodes. A link to your Client Diary booking page is enough for the service menu.
- 5
Email everything to hello@bellabooking.com
Send the exports, your balances list and your service menu. We validate, dedupe and import it all for you - free on Starter and Professional.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Client Diary publishes a clear self-service export for transaction data. A client-record export is not documented publicly, so ask their support directly. Before you move, work out whether the card terminal matters more to you than packages, memberships and proper refunds - if it does, staying put is the right call and we would rather tell you that than sell you the wrong thing.
Official export documentation: Client Diary help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
“Try Bella, You Won't Regret It!”
“Great support for small business”
“User-friendly and reliable booking system with quick support”
Common questions about switching
Will I lose my client data?
No. Export your client list from Client Diary (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
We handle the data import and help you through setup. Allow an hour or two for the rest.
Do I need to cancel my Client Diary subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Client Diary subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial, no credit card required. Onboarding help is free on every plan, and on Starter and Professional we migrate your data from Client Diary for free.