Switch to Bella Booking
Switching from GlossGenius?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from GlossGenius
- Prepaid packages, Card on File, attendance tracking and family booking - GlossGenius has no equivalent at any tier
- Priced and billed in AUD inclusive of GST - GlossGenius is US-only and bills in USD, so your cost moves with the exchange rate
- Sydney-based company with responsive support across multiple timezones
- Easy personal onboarding
- Free data migration assistance
- Customisable pricing tiers for staff levels
What you get with Bella Booking
Everything you need to run your business — included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
30 built-in reports with CSV export
How to switch from GlossGenius
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Export your client list
Go to Clients (from the navigation menu) > Export Clients. This downloads a CSV with name, email, phone, date of birth, and banned status. Only the Account Owner can perform this export.
- 2
Request client notes separately
Client notes are not included in the standard export. Contact support@glossgenius.com to request a separate export of client notes.
- 3
Download reports
Go to the Reports section to download or email your financial and appointment reports.
- 4
Send your exports to Bella Booking
Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Client notes are NOT included in the standard export - you must contact support@glossgenius.com separately. Only the Account Owner can export the full client list (team members cannot). Export is available via web browser only.
Official export documentation: GlossGenius help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything, included free with every plan. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
“User-friendly and reliable booking system with quick support”
“Best booking system ever!”
“Streamlined patient booking with world-class support”
Common questions about switching
Will I lose my client data?
No. Export your client list from GlossGenius (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.
Do I need to cancel my GlossGenius subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your GlossGenius subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial — no credit card required. We'll help you migrate from GlossGenius for free.