Switch to Bella Booking
Switching from Mindbody?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from Mindbody
- A dedicated business number, family booking and gift cards redeemable online - Mindbody has no equivalent for any of them
- No long-term contract required
- Simpler to learn and use
- Sydney-based company with responsive support across multiple timezones
- Easy personal onboarding
- Free data migration assistance
What you get with Bella Booking
Everything you need to run your business — included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
30 built-in reports with CSV export
How to switch from Mindbody
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Export your client contact list
Go to Reports > Mailing Lists > (apply filters) > Export. This gives you client names, phone numbers, email addresses, and mailing addresses in CSV format.
- 2
Export membership details
Go to Reports > Clients > Members > Export to CSV. This includes membership status, join date, autopay date, and payment amount.
- 3
Export attendance and sales data
Go to Reports > Attendance (or Sales) > set date range and filters > Export to CSV or Excel.
- 4
Consider the full data export (if cancelling)
Mindbody offers a comprehensive data dump (including stored financial data) for $500 USD - but only when you are cancelling your account. This requires identity verification and takes 3-5 business days.
- 5
Send your exports to Bella Booking
Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Free self-service exports give you client contacts, memberships, attendance, and sales in separate reports - there is no single "export everything" button. The comprehensive data export ($500 USD) is only available when cancelling your Mindbody account.
Official export documentation: Mindbody help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything, included free with every plan. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
Switched from Mindbody
“Best decision we made”
“User-friendly and reliable booking system with quick support”
“Best booking system ever!”
Common questions about switching
Will I lose my client data?
No. Export your client list from Mindbody (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.
Do I need to cancel my Mindbody subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Mindbody subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial — no credit card required. We'll help you migrate from Mindbody for free.