Switch to Bella Booking

Switching from SimplyBook.me?

We make it easy. Free data migration included with every plan.

Why salons switch from SimplyBook.me

  • Built for beauty, wellness and health practices rather than every service business at once
  • Pricing tiers, variants, add-ons and bundles are part of the service catalogue itself, so none of them uses up a custom feature slot
  • The ten premium custom features a beauty business typically wants (payments, deposits, gift cards, memberships, packages, point of sale, product sales, intake forms, service add-ons, waiting list) exceed the 8 a Standard plan allows, so SimplyBook.me puts that business on Premium
  • No monthly booking cap - Bella does not meter appointments on any plan
  • A senior team member can charge more for the same service through a pricing tier, instead of duplicating the service
  • Service variants with client eligibility, so a first-time price and a returning price sit on one service

How to switch from SimplyBook.me

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration with every plan.

Estimated time: Same business day once we receive your files
  1. 1

    Export your bookings

    Go to Reports, then Booking details. Filter by date range, provider and status, choose which columns you want, and export to Excel or .csv.

  2. 2

    Export your client list

    Go to Reports, then Client report. Same filters and column picker, exported to Excel or .csv. This is the file we build your client database from.

  3. 3

    Export what clients have already paid for

    Reports also covers Payment transactions, Membership payments, Issued packages and Issued coupons. Export each one. These carry the balances behind unused memberships, packages and gift cards, and they are the only place those balances exist.

  4. 4

    Capture your service menu

    SimplyBook.me has no service-menu export. Send us the link to your booking page, plus a note of which custom features you had switched on, and we will rebuild the catalogue with pricing tiers, variants, add-ons and bundles.

  5. 5

    Email everything to hello@bellabooking.com

    We validate, dedupe and import it all for you, then set up your services and team schedules. Free on every plan.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Everything comes out of the Reports section as Excel or .csv, one report at a time. There is no single button that exports the whole account, so pull bookings, clients, payment transactions, membership payments, issued packages and issued coupons separately before your subscription lapses. If you were on the Free plan, note that your custom features stop when the plan changes, so export while they are still switched on.

Official export documentation: SimplyBook.me help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Rated 5.0 on Capterra

Streamlined patient booking with world-class support
Cass M., Beauty Therapist Capterra review
The supportive & flexible system we have been asking for
Lisa F., Owner Capterra review
Best Day Spa System Ever
Oreion M., Day Spa Owner Capterra review

Common questions about switching

Will I lose my client data?

No. Export your client list from SimplyBook.me (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free data migration is included with every plan.

How long does the switch take?

Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.

Do I need to cancel my SimplyBook.me subscription first?

We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your SimplyBook.me subscription once you're confident everything is working.

Is there a contract or lock-in?

No. Bella Booking is month-to-month with no lock-in contracts. You can cancel anytime.

Ready to make the switch?

Start your 14-day free trial — no credit card required. We'll help you migrate from SimplyBook.me for free.