Switch to Bella Booking
Switching from Timely?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from Timely
- Sydney-based company with responsive support across multiple timezones
- More affordable for small teams ($67 for 3 staff)
- Easy personal onboarding included
- Free data migration on Starter and Professional
- Simpler interface, less overwhelming
- Family/dependent booking (not available on Timely)
What you get with Bella Booking
Everything you need to run your business, included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
32 built-in reports with CSV export
How to switch from Timely
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Export your client list
Go to Reports > select "Customer List" or "Client Overview" > adjust parameters (date range, staff, location) > click View report > click CSV (or Excel/Word/PDF).
- 2
Export appointment and sales data
In the Reports section, select the relevant report type (e.g., Appointments, Sales) > set date range > View report > export in your preferred format (CSV, Excel, Word, or PDF).
- 3
Request a full data export (optional)
For a complete account data export including services, submit a help form via the Timely help centre. You will receive an email with a secure download link within 48 hours.
- 4
Send your exports to Bella Booking
Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.
- 5
Update your booking links
Replace your Timely booking page links on your website, social media, and Google Business Profile with your new Bella Booking link.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Timely offers a full data export on request via their help centre - this is separate from the self-service report exports. The verification code for the download link is valid for 15 minutes.
Official export documentation: Timely help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
Switched from Timely
“The supportive & flexible system we have been asking for”
“Bella is the best move we've made for our bookings. See ya later, Fresha!”
“Try Bella, You Won't Regret It!”
Common questions about switching
Will I lose my client data?
No. Export your client list from Timely (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
We handle the data import and help you through setup. Allow an hour or two for the rest.
Do I need to cancel my Timely subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Timely subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial, no credit card required. Onboarding help is free on every plan, and on Starter and Professional we migrate your data from Timely for free.