Switch to Bella Booking
Switching from Treatwell?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from Treatwell
- 0% commission on every booking, so a new client's first visit is worth the same as their tenth
- Your client list is yours, on a booking page that shows only your business
- Flat published pricing: Solo, Starter or Professional, with the price on the page
- Available worldwide, including Australia, New Zealand and the United States
- SMS reminders included in the plan, 50 to 500 a month
- Memberships with recurring Stripe billing, session tracking and online purchase
What you get with Bella Booking
Everything you need to run your business, included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
30 built-in reports with CSV export
How to switch from Treatwell
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Work out which Treatwell product you are on
Treatwell runs two: Treatwell Connect and Treatwell Pro. They have separate logins and separate help centres (partnercare.treatwell.com for Connect, propartnercare.treatwell.com for Pro), and the export menus differ. Check which one your login lands in before you start.
- 2
Export your client list
Both help centres carry an article for this: "How can I export my client list?" for Connect and "How to download the Client List" for Pro. Follow the one for your product, because the menu paths differ, and use a computer rather than the mobile app. Card details never come out of any platform, so clients re-add a card on their first booking with you.
- 3
Download your sales and financial reports
Pull your sales reports before you close the account. Treatwell Pay issues two monthly invoices as well, so download the recent months you will want for your accountant.
- 4
Send us your service menu and team list
A CSV if your product exports one, otherwise a link to your Treatwell venue page and a screenshot of your team list. We rebuild your services with their prices and durations from either.
- 5
List anything with a balance on it
Outstanding Treatwell gift cards and vouchers do not transfer. Write down what is unredeemed before you go, and the Bella team imports the balances as Bella gift cards.
- 6
Email everything to hello@bellabooking.com
Send the files from the email address on your Treatwell account. We validate, dedupe and import them for you, free on Starter and Professional, and re-run the import if something is missing.
- 7
Move your booking links
Replace your Treatwell link on your website, Instagram bio, Facebook page, Google Business Profile and email signature with your Bella booking page. Switch Reserve with Google on from the Online booking page so the Book button on Google points at you directly.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Two things to plan around. Treatwell's help centre articles sit behind a JavaScript portal and some need a partner login, so the exact menu path is best confirmed while you still have access rather than after you cancel. And check your contract term first: Treatwell's own pricing FAQ says an annual plan is cheaper than paying monthly, which means an annual commitment may still have time to run. Your data stays yours either way. Treatwell states that "even if you cancel your plan, you still own your data".
Official export documentation: Treatwell help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything, included free with every plan. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
“Great support for small business”
“User-friendly and reliable booking system with quick support”
“Best booking system ever!”
Common questions about switching
Will I lose my client data?
No. Export your client list from Treatwell (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.
Do I need to cancel my Treatwell subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Treatwell subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial, no credit card required. Onboarding help is free on every plan, and on Starter and Professional we migrate your data from Treatwell for free.